Course Policies

Please make sure to read the Course and Cancellation Policies and the Learners Code of Conduct prior to registering for the course.

Students must complete the online modules and final exam within 6 months of their original registration date. Course extensions may be purchased, if required.

Course Content

This course covers all the key topics, skills and knowledge necessary for you to successfully enter the industry as a mortgage salesperson. See below for the course syllabus:

• Module 1 - Overview of the Industry
• Module 2 - Regulatory Framework
• Module 3 - Legal Overview
  

• Module 4 - Mortgage Mathematics

PART 3: THE MORTGAGE PROCESS FROM A-Z

• Module 5 - Understanding The Mortgage Process
• Module 6 - Completing The Mortgage Application
• Module 7 - Qualifying The Borrower
• Module 8 - Mortgage Products, Related Products, And Submitting The Application
• Module 9 - Appraisals
• Module 10 - The Closing Process
  

• Module 11 - Protecting Consumers & Increasing Industry Professionalism
  

FAQ

Got a question? Try browsing our FAQ below for help. If your question is still not answered, please call us at 416-385-2333 x2610 for further assistance!

1. What is the passing grade?
   70%
   
   
2. What happens if I fail?
   Rewrites are free for scheduled exams at our MPC facilities. However, a fee of $75 would apply if booking an individual exam outside the GTA or booking an online exam. You must re-write the exam within 6 months of receiving pass/fail email notification. If you fail a second time, you will need to re-enrol in the course.
   
   
3. How do I book an exam and where can I write it?
   Online learners need to complete their course before an exam date can be booked. Once complete, learners will have access to the BOOK EXAM button on their My Activities page. For full details on examinations and testing sites, please visit our exam info page.
   
   
4. Does the exam cost money?
   Online exams cost $75 and the in-person exam fee is $100.
   
   
5. How can I request a rewrite and how many rewrites do I get?
   Email [email protected] to schedule a re-write within 6 months of receiving your grade. Only 1 rewrite is permitted. If you fail the rewrite, re-enrolment would be required to continue with your studies.
   
   
6. When do I get access to my online program?
   Online access is available immediately upon registration. Students can either download their e-textbook from their online course or use the link provided to them in their emailed registration receipt.
   
   
7. Can I place a hold on my course, or transfer my registration to another person?
   No. However, exceptions may be made if requests are submitted to the Education Department by email for review.