This course covers all the key topics, skills and knowledge necessary for you to successfully enter the industry as a mortgage broker. See below for the course syllabus:
MODULE 1: SETTING UP YOUR BROKERAGE
- The Regulatory Environment
- Licensing
- The Role of the Principal Broker
- Brokerage Models
- Dealing with the Regulator
MODULE 2: STAFFING AND SUPERVISING YOUR BROKERAGE
- Recruiting and Hiring Suitable Employees
- Identifying Key Competencies
- Supervising, Managing and Coaching
- Ethical Practice in the Mortgage Industry
MODULE 3: OPERATING YOUR BROKERAGE
- Creating a Culture of Compliance
- Creating and Implementing Policies and Procedures
- Managing and Ensuring Compliance
- Record Keeping and Reporting Requirements
- Trust Fund Obligations and Private Investors
- Understanding Financial Statements
- Information Security
MODULE 4: DEALING WITH YOUR CUSTOMERS
- The Duty of Care
- Identifying Parties to Transactions
- Disclosures
- Ensuring Suitability
- Complaint Handling
MODULE 5: PROTECTING YOUR CUSTOMERS
- Advertising Standards
- Fraud Prevention
- Prohibited Activities
